Queries about Bank App Login
How can I set my Paytm Payments Bank Username?
To create your username, please select the option ‘Don’t have a username? Create Now >’ on the Bank App login page and follow the steps.
How can I set my Paytm Payments Bank Password?
You will be asked to create your password when you proceed to set your username by selecting the option ‘Don’t have a username? Create Now >’ on the Bank App login page.
How to login with Paytm Payments Bank Username and Password?
Please enter your Paytm Payments Bank Username and Password in the input fields on the Login page. On the next screen, you will need to enter the OTP sent to your registered mobile number.
How can I retrieve my Paytm Payments Bank Username?
If you have forgotten your username, please select the option ‘Forgot Username?’ on the Bank App login screen and follow the steps. After successful verification, your Paytm Payments Bank Username will be sent to your registered mobile number.
How can I reset my Paytm Payments Bank Password?
If you have forgotten your password, please select the option ‘Forgot Password?’ on the Bank App login screen and follow the steps. After successful verification, you can create a new password.
Why is my selfie verification failing?
Our systems are unable to recognize you. Please ensure that you follow the selfie instructions displayed before taking your selfie and use a device with a good camera quality if the selfie is not clear.
I did not receive my username. What should I do?
Your username will be sent to your registered mobile number after you verify yourself by selecting the option ‘Forgot Username?’. Please allow some time for the SMS delivery as there may be delays.